Las Vegas Golf Reservation Policies and Cancellation Information

Thank you for considering VIP Golf Services for your approaching visit to Las Vegas. With VIP Golf Services, booking your golf in Las Vegas could not be more simple. Book online 24/7 or by phone with one of our local Las Vegas representatives toll free at (877) 669-2847 for the personal touch. With over 30 years of local knowledge, trained golf professionals and golfers of all playing levels on staff, there is always someone in the office that can relate to your game and give you information on courses that will meet your requirements. Our FREE One Stop Service for 50+ Las Vegas Golf Courses, rental clubs, vacation packages, transportation, group events, and local knowledge is here to make sure your needs are met to a tee.

 

 

Policies, Procedures, and Cancellation Information

Reservation Confirmation
Once a reservation is made, you will be sent an email from a VIP Golf Services representative containing our policies, your reservation confirmation as an attached invoice, and directions to your golf course selection(s) as well. We ask our customers to print out the “Invoice”, verify the reservation is correct, sign it, and fax the confirmation back to us. This ensures to us that you did receive our email, you are aware of the cancellation policy, and that you understand the billing procedures. We do understand that not all customers have access to a fax machine, so we do take email confirmations for accommodation. Please ask your VIP Golf Services representative for details.

Billing Policy:
NO GREENS FEES ARE TO BE PAID AT THE COURSE. The credit card(s) on file will be billed 48-72 hours prior to the day of play. (Rio Secco, Cascata, Spanish Trail, and Wolf Creek have a 72 hour cancellation policy; all others are 48 hours) If you prefer to have each player in the group pay their portions individually, please have them contact our office at (877) 669-2847 and have their credit card ready. To reference the account please know the last name in which the reservation was booked under or the customer ID number located on the reservation confirmation named “Invoice” set to you via email. The charge on your statement will be from “VIP Golf Services”.

Check in at the Golf Course:
Simply walk into the golf shop and give them your last name (we call it VIP Style). The golf course representative will know that you are from VIP Golf Services and will not ask for payment. Your reservation Confirmation that was emailed to you from VIP Golf Services is not required at check in. If a problem may arise, please remind the golf course representative that are prepaid through VIP Golf Services.

After the round:
If you have any feedback, whether it may be positive or negative we are always here for you. Even though we are locals, and do try to play our courses to keep up with their conditions for your, we can not play them all. Please call or send an email to let us know your concerns. Your feedback is always appreciated. You can email feedback or simply call our office toll free at (877) 669-2847.

Golf Course Cancellation Policy:
Golf course cancellations can be made outside of 48-72 hours prior to your date of play in order to cancel with no charge. Rio Secco Golf Club, Cascata, Spanish Trail, and Wolf Creek Golf Club are the only courses that have a 72 hour cancellation policy. Cancellations must be made by calling VIP Golf Services. Once inside the course cancellation policy, your credit card on file will be charged. Any changes or cancellations received inside of 48-72 hours prior to play, will be refunded at the sole discretion of the golf course and VIP Golf Services. If a cancellation is made inside of the golf course cancellation policy, and the credit card(s) on file have already been charged, there is a minimum of a $10 cancellation fee per player per day due to the credit card fees associated with the original charge. There are only cancellation fees after the credit card(s) on file has been charged. If your card has not been charged, there is no fee to cancel. If you have any questions, please call out office toll free at (877) 669-2847.

Inclement Weather Policy
Cancellations due to weather are up to the golf course on the day of play. We are not in the business to charge our customers if you do not play golf due to bad weather, but being inside of the cancellation policy, it is ultimately up the facility. If the course is deemed unplayable by its management, a full refund will be given minus a $10 rain out fee per player. Please contact a VIP Golf Services representative to ensure your refund. If the course is not deemed unplayable by its management and they do have golfers on the course, a refund will not be given as golf is an outside sport and to be played in wind and light rain.

Golf Course Dress Code:
Please adhere to the following dress code for all courses: Collared shirt, pants/shorts non-denim, and standard soft spikes. On the day of play, if you do not adhere to the golf course dress code and they do not allow you to cancel, a refund will not be given. Please purchase the appropriate attire in the golf shop.

Driving Directions to each Golf Course
Driving directions are available for each course on our satellite map of the city located on the website. If you would like these directions emailed to you, please ask and they will be emailed immediately if not already done so. If you computer does not allow you to open the attachment(s), or if you have any inquiries regarding the location of your hotel in relation the your golf course selections, please do not hesitate to call.